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Louisiana Blue Offers Early Refills to Members
Affected by Severe Winter Weather

Jan. 27, 2026

Baton Rouge, La. – Blue Cross and Blue Shield of Louisiana (Louisiana Blue) is allowing early prescription medicine refills for a limited time. This will help members make sure they have enough medication on hand during current or upcoming severe winter weather. Refilling medicine when roads are safe will avoid running out of medicine when travel conditions are dangerous.

Members can call the Pharmacy number on their health plan ID cards for help if they should have trouble refilling a prescription. Blue Advantage members can call their Customer Service number.

Louisiana Blue Customer Service is available between 8 a.m. and 5 p.m. Central Time, Monday through Friday.

Some Louisiana Blue Regional Offices are currently closed. Before going to any Louisiana Blue office, contact Customer Service to see if your question can be handled by phone. For the latest updates and information, visit Louisiana Blue’s website, lablue.com, or follow Louisiana Blue on social media @MyLouisianaBlue.

About Louisiana Blue
Blue Cross and Blue Shield of Louisiana, or Louisiana Blue, is committed to our mission to improve the health and lives of Louisianians. Founded in New Orleans in 1934, we are a taxpaying, not-for-profit health insurer with offices in every major region of Louisiana to serve our customers. We have been recognized for the past seven years as an honoree of The Civic 50, named by Points of Light as one of the 50 most community-minded companies in the United States. J.D. Power’s 2025 U.S. Commercial Member Health Plan Satisfaction Study ranked us #1 in member satisfaction among commercial health plans in the East South Central Region. Louisiana Blue also was nationally recognized for exceptional customer service by USA Today’s America’s Best Customer Service 2025.

Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross Blue Shield Association. We invite all Louisianians to visit our website at lablue.com or talk to us on social media @MyLouisianaBlue.